non-descrimination policy
health coverage is important for everyone
We provide free communication aids and services for anyone with a disability or who needs language assistance. We do not discriminate on the basis of race, color, national origin, sex, gender identity, age or disability.
To receive language or communication assistance free of charge, please call us at 817-553-0251
If you believe we have failed to provide a service, or think we have discriminated in any other way, contact us to file a grievance.
You may file a civil rights complaint with the U.S Department of Health & Human Services, Office for civil rights:
U.S Dept. of Health & Human Services
200 Independence Avenue SW
Room 509, HHH Building 1019
Washington, DC 20201
Phone: 800-368-1019
TTY/TDD :800-573-7697
Complaint Portal: https://ocrportal.hhs.gov/ocr/portal/lobby.jsf
Complaint Forms: http://www.hhs.gov/ocr/office/file/index.html
