You should have already been informed by Phillips that they have recalled some CPAP and BiLevel PAP devices. To see if your device is affected, please click here. If your machine is one of the recalled devices, you need to register your device and contact the company that provided your device to see if they have a replacement. If you need a prescription for a new device, please contact our office at 817-267-6290 option 5, then option 1 to request one. Click here for more information from Phillips.