Customer Service Representative

CUSTOMER SERVICE REPRESENTATIVE – Apply Online

Kane Hall Barry Neurology (KHB) is a friendly, full-service neurology practice with offices in Bedford and Keller, and offers attractive salary and benefit packages for superior people.

At KHB, our Front Desk Staff is the first face of our clinics! You play a significant role in helping to create a positive, welcoming, and warm environment for our patients. If you are customer service focused, enjoy being part of a collaborative team, and want to work in a fast-paced environment, please read on!

Job Duties:

  • Provide initial customer service to all patients including greeting patients and scheduling and confirming patient appointments
  • Facilitate patient check-in and check-out.
  • Collect and post patient payments
  • Complete patient intake and conduct insurance verifications and authorizations
  • Create and maintain confidential patient files and records

Job Requirements:

  • High school diploma or GED required
  • Experience in a customer service related role preferred

Preferred Skills:

  • Customer Service, Multi-tasking, Flexibility, Telephone Skills, Time Management, Organization, Attention to Detail, Scheduling, Word Processing, Professionalism, Quality Focus

This position will rotate between our Bedford and Keller offices.

Apply Online